用户犹豫时 主动出手。
Presenter 会主动出手。它留意用户是否在浏览、比较，或卡在购物车，并在合适时机出现：实用提示、商品精选、可一按套用的优惠，或快速提问。你撰写规则和字句，或让 AI 以品牌语气起草。可用内建角色、上传自己的，或只在聊天提示里保持简单。仅限 Shopify。新功能，默认关闭，直到你启用。
新功能。默认关闭。仅限 Shopify。可启用。
AURORA
Still deciding on the Linen Duvet Cover? I can line it up with the throw.
Bedding · Considering
Linen Duvet Cover
$128 · King · oat
Breathable linen for a warm room. Quiet colour, washed texture.
Add to bag留意时机。出示提示。用户提问才打开对话。
到访时机
Presenter 约每 90 秒按页面类型、购物车、浏览活动和既有对话再检查一次。六个时机：浏览、考虑中、未决定、购物车犹豫、准备结账、购买后。购物车犹豫是购物车闲置 15 分钟或以上，或结账停住。
你撰写提示
在 Public Setup 的 Consultant，按时机和页面类型撰写讯息规则，并设优先次序和每次到访上限。模板涵盖催结账、提供协助、限时优惠、推荐搭配、购买后关怀。可选 AI 以用户语言和品牌语气撰写：关闭、先审阅、或即时。AI 不能编造价格或优惠码。
用户提问才打开对话
快捷提示和「问我们」会打开一般 CHATTERgo 对话。若已设置 Conversations，转接方式不变。气泡不会把时机、优惠或商品传进对话。
左下角，与对话分开
头像在左下角，讯息气泡在上方。对话按钮留在右下角。也可以不用头像，同样讯息会出现在聊天提示框。位置和大小不能改。桌面可拖曳转动，眼睛跟随光标。手机可触摸探索。会尊重减少动态效果。每个时机最多两则讯息，至少相隔 90 秒，关闭后暂停五分钟。
AURORA
Still deciding on the Linen Duvet Cover? I can line it up with the throw.
Drag to turnBedding · Considering
Linen Duvet Cover
$128 · King · oat
Breathable linen for a warm room. Quiet colour, washed texture.
Add to bagA message and up to three quick prompts. Tap a prompt to open chat with that question. The avatar sits bottom left, separate from the chat button.
Commerce AI · Public Setup
Consultant · AURORA LIVING
Scenario engine
Re-checks about every 90s. Uses page type, cart, browsing, and chat so far. Cart hesitation: idle 15+ min or stalled checkout.
Message rule
Offer helpConsidering · Product page · Priority 1 · 2 per visit
Still deciding on the Linen Duvet Cover? I can line it up with the throw.
AI-written messages
Shopper language and brand voice. AI cannot invent prices or codes.
Presenter
Custom upload · name tag AURORA
Built-in Pink bird or Pudding, or upload your own. Desktop and mobile. Gesture per moment. Appearance frequency. Position and size are not configurable.