顧客猶豫時 主動出手。
Presenter 會主動出手。它留意顧客是否在瀏覽、比較,或卡在購物車,並在合適時機出現:實用提示、商品精選、可一按套用的優惠,或快速提問。你撰寫規則和字句,或讓 AI 以品牌語氣起草。可用內建角色、上載自己的,或只在聊天提示裡保持簡單。僅限 Shopify。新功能,預設關閉,直至你啟用。
新功能。預設關閉。僅限 Shopify。可啟用。

AURORA
Still deciding on the Linen Duvet Cover? I can line it up with the throw.
Bedding · Considering
Linen Duvet Cover
$128 · King · oat
Breathable linen for a warm room. Quiet colour, washed texture.
Add to bag留意時機。出示提示。顧客提問才打開對話。
到訪時機
Presenter 約每 90 秒按頁面類型、購物車、瀏覽活動和既有對話再檢查一次。六個時機:瀏覽、考慮中、未決定、購物車猶豫、準備結帳、購買後。購物車猶豫是購物車閒置 15 分鐘或以上,或結帳停住。
你撰寫提示
在 Public Setup 的 Consultant,按時機和頁面類型撰寫訊息規則,並設優先次序和每次到訪上限。範本涵蓋催結帳、提供協助、限時優惠、推薦配搭、購買後關懷。可選 AI 以顧客語言和品牌語氣撰寫:關閉、先審閱、或即時。AI 不能編造價格或優惠碼。
顧客提問才打開對話
快捷提示和「問我們」會打開一般 CHATTERgo 對話。若已設定 Conversations,轉接方式不變。氣泡不會把時機、優惠或商品傳進對話。
左下角,與對話分開
頭像在左下角,訊息氣泡在上方。對話按鈕留在右下角。也可以不用頭像,同樣訊息會出現在聊天提示框。位置和大小不能改。桌面可拖曳轉動,眼睛跟隨游標。手機可觸摸探索。會尊重減少動態效果。每個時機最多兩則訊息,至少相隔 90 秒,關閉後暫停五分鐘。

AURORA
Still deciding on the Linen Duvet Cover? I can line it up with the throw.
Bedding · Considering
Linen Duvet Cover
$128 · King · oat
Breathable linen for a warm room. Quiet colour, washed texture.
Add to bagA message and up to three quick prompts. Tap a prompt to open chat with that question. The avatar sits bottom left, separate from the chat button.
Commerce AI · Public Setup
Consultant · AURORA LIVING
Scenario engine
Re-checks about every 90s. Uses page type, cart, browsing, and chat so far. Cart hesitation: idle 15+ min or stalled checkout.
Message rule
Offer helpConsidering · Product page · Priority 1 · 2 per visit
Still deciding on the Linen Duvet Cover? I can line it up with the throw.
AI-written messages
Shopper language and brand voice. AI cannot invent prices or codes.
Presenter
Custom upload · name tag AURORA
Built-in Pink bird or Pudding, or upload your own. Desktop and mobile. Gesture per moment. Appearance frequency. Position and size are not configurable.