This week shipped the animated avatar for the public chat widget, consultant-attributed carts and orders with single display-currency sales figures, locale-aware recommendations with brand lines, internal agents that keep their own knowledge current with an approval flow and manage scheduled tasks from chat and Teams, a faster chat pipeline, and the locked homepage north-star across all three languages.
This cycle shipped a completely redesigned chattergo.ai with scripted product simulations on the homepage and feature pages, the agent role system made visible — portraits, tools, and delivery — the full recommendations strategy catalog, and deep platform integration guidance for Shopify, Magento, and custom modules.
This week shipped organization-level custom roles with an audit log, agents that produce real documents, a ClickUp integration, and a styling contract that keeps custom widget CSS working across releases.
Shoppers can now revisit past orders and reorder from the chat, B2B buyers see their real quantity-tier pricing, and the analytics report explains exactly where conversions come from.
The Store Agent arrived for Shopify stores, recommendations gained collaborative filtering, and the chat widget became styleable per organization without code deploys.
This week focused on answer quality — multi-turn product search that keeps context, a knowledge base that understands images, and a fix for the recurring chat error message.
This week shipped a full Agent Performance report for human handover teams, resolved Magento logged-in shoppers in the inbox, and added a new look for voice mode.
