Built for shoppers. Designed for commerce teams.
Help shoppers find and buy the right products.
Give your team a clearer path from insight to action.
Personal shopping experiences and team workflows. One connected platform.
For your customers
Expert guidance throughout the shopping journey. In conversation, on the page, and at the right moment.
Shopping for a night cream — something for sensitive skin.
Picked for you
Night cream
For sensitive skin
Eye cream
Fragrance-freeBased on what you're looking at, I can help you compare these options.
For your team
AI colleagues for the work behind the store. Turn recurring checks into sourced briefs and useful deliverables.
Built around real retail experiences.
01 / Personal Shopper
Connect conversations, timely consultant guidance, and product recommendations into one shopping journey.
Give shoppers a natural invitation to ask, compare, or take the next step. Birdy brings your consultant experience onto the storefront.
Consultant availability and behaviour depend on platform, scenario rules, and store configuration.
Help shoppers describe what they need, explore relevant products, and compare their options using your catalog and approved knowledge.
Help me explore products for my skincare routine.
Local example only. No account history is loaded.
Real product imagery. Scripted example replies; no live AI service is connected.
Bring relevant product selections into the storefront itself, then let shoppers ask why a product might suit their needs.
Available recommendation rows depend on the placement, model readiness, and store setup.
Clé de PeauShiseidoVT Pro CicaSelect “Ask about this” to open the product in the example conversation.
02 / Commerce Operations
Give recurring commerce work to an AI colleague. Bring together relevant sources, review the findings, and receive a file your team can use.
Five commerce role templates. Start with the job, then configure the colleague and its sources.
What needs attention in our catalog, pricing or stock?
A useful review brings the question, source context, and next step together.
Review product details and missing attributes.
Compare equivalent products and pricing context.
Surface replenishment cues for a human review.
Connect Shopify or Magento and configure the catalog, competitor and inventory sources needed for each task.
Review the findings. Decide what to change. Keep the source context with the recommendation.
Run configured jobs on a schedule, on demand, or from an incoming email.
Receive slides, PDF, Word, or Excel outputs by email. Microsoft Teams is available on request, for staff only.
Templates need configured sources and permissions. CRM and loyalty are custom-build examples, not shipped role templates.
The shared foundation
The experience changes. The principle stays the same: relevant information, a defined scope, and a clear next step.
Use connected catalog, knowledge, and permitted business sources. Keep product guidance and team analysis tied to the right context.
Configure what each experience and colleague can access or do. Selected consequential actions can require a human approval step.
Bring people into the conversation when needed. Review outputs and recorded activity, then refine the configuration over time.
Capabilities vary by platform, channel, and configured workflow. Microsoft Teams is for staff and available on request.
A few useful distinctions
Know what you are looking at, and what needs to be configured.
Yes. Personal Shopper is customer-facing: conversations, on-page recommendations, and proactive consultant guidance. Commerce Operations is staff-facing: configured colleagues, recurring jobs, analysis, and usable files. They share a platform, but their audiences and flows are distinct.
No. It is an illustrative simulation using actual Birdy motion clips and real product imagery. The storefront, scenario timing, pop-up messages, and replies are mock-ups. It is not proof of any specific live-store setting or result.
A starting role with a persona, charter, desk, and starter tasks. Connected systems, data access, job settings, and delivery channels still need configuration. The five commerce roles shown here are Penny, Sterling, Bell, Iris, and Nova.
Staff collaboration and report delivery in Microsoft Teams are available on request. This is separate from shopper-facing conversations. The example report panels on this page are illustrative and do not start a real job.
Start with your business priorities
Explore the customer experience, the work behind your store, or both. We’ll focus the walkthrough on your use case.
Choose a solution in the demo form to tailor your walkthrough.
Explore the shopper experience, a commerce workflow, or both. Tell us where you want to start.
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