Simple, Transparent Pricing
Pick the plan that matches your current stage, then scale when volume and channel complexity grow. All paid plans include a 14-day free trial.
Quick way to choose
Included in every plan
Monthly conversation planning guide
Free Trial
Try before you buy — no commitment.
Best for: Teams evaluating fit before rollout
- Up to 10 conversations
- Sync up to 100 products from Shopify / Magento
- Create your own AI Product Advisor
- Custom prompt configuration
- Latest AI models (GPT-4o / 4o-mini)
Pro
For eShop owners starting consultative selling.
Best for: Small-to-mid stores starting consultative selling
- Up to 1,000 conversations / month
- Sync up to 1,000 products from Shopify / Magento
- Knowledge base up to 1,000 uploads
- Custom branding on widget
- Latest AI models
- Onboarding support
Advanced
For growing eShops with larger audience and catalog.
Best for: Growing stores handling higher volume and channels
- Up to 5,000 conversations / month
- Sync up to 5,000 products from Shopify / Magento
- Knowledge base up to 5,000 uploads
- Custom branding on widget
- Latest AI models
- Onboarding support
- Multi-channel (WhatsApp + more)
- AI Translation Agent
Premium
For enterprises with custom AI agents and multiple stores.
Best for: Complex operations with custom AI and multi-store needs
- Support multiple Shopify stores
- Unlimited products and content
- Live agent handover (Zendesk / Freshdesk)
- Multi-channel (WhatsApp + more)
- AI Translation Agent
- Custom AI Agents
- Dedicated Account Manager
- Tailored Implementation Plan
At-a-glance comparison
See key limits and channel coverage before you decide.
| Plan | Conversations | Products | Channels | Onboarding |
|---|---|---|---|---|
| Free Trial | 10 / month | 100 synced products | Web chat | Self-serve |
| Pro | 1,000 / month | 1,000 synced products | Web chat | Onboarding support |
| Advanced | 5,000 / month | 5,000 synced products | Web chat + WhatsApp | Onboarding support |
| Premium | Custom / high volume | Unlimited | Web chat + WhatsApp + custom | Dedicated account manager |
Pricing FAQs and billing details(Click to expand)
Frequently Asked Questions
Q: What counts as a conversation? A: A conversation is a continuous chat session from first message to session end (typically 30 minutes of inactivity).
Q: Can I upgrade or downgrade anytime? A: Yes, you can change plans at any time. Changes take effect at your next billing cycle.
Q: Is there a free trial? A: Yes, you can start with the Free Trial plan at no cost. All paid plans also include a 14-day free trial with full features.
Q: What payment methods do you accept? A: If you install via the Shopify App Store, billing is handled through Shopify. For direct signup at app.chattergo.com, we accept all major credit cards via Stripe. Annual plans are available at a 17% discount.
Q: Can I cancel anytime? A: Yes, you can cancel your subscription at any time with no penalties.
Q: Do you support non-Shopify stores? A: Yes. CHATTERgo fully integrates with Magento and can also be embedded on any website via a simple script tag.
Q: What channels do you support? A: Web widget is available on all plans. WhatsApp, Messenger, Instagram DM, and MS Teams are also supported, with WhatsApp and AI Translation available from the Advanced plan. Line is on the roadmap.
Q: Can I use CHATTERgo for internal teams? A: Yes. CHATTERgo supports an internal mode for authenticated users with access to internal-only tools and knowledge base.
Need Help?
Have questions about our plans or need a custom solution? Our team is here to help you scale your eCommerce business.