Compare storefront plans by conversation volume, catalog size, and channel needs. Scope Commerce Operations separately around the work your team needs to run.
Start with your expected conversation volume and catalog size. Review the plan limits below; contact us about seasonal peaks, multi-store needs, or a custom setup.
Free Trial and the paid-plan trial are different: Free Trial has its own listed limits; existing paid plans include a 14-day trial.
Try before you buy — no commitment.
Teams evaluating fit before rollout
For eShop owners starting consultative selling.
Small-to-mid stores starting consultative selling
For growing eShops with larger audience and catalog.
Growing stores handling higher volume and channels
For enterprises with custom AI agents and multiple stores.
Complex operations with custom AI and multi-store needs
The same allowances apply when viewing monthly or annual billing.
| Plan | Conversations | Products | Channels | Onboarding |
|---|---|---|---|---|
| Free Trial | 10 / month | 100 synced products | Web chat | Self-serve |
| Pro | 1,000 / month | 1,000 synced products | Web chat | Onboarding support |
| Advanced | 5,000 / month | 5,000 synced products | Web chat + WhatsApp | Onboarding support |
| Premium | Custom / high volume | Unlimited | Web chat + WhatsApp + custom | Dedicated account manager |
Define the workflows, connected sources, permissions, run frequency, and deliverables with our team. Do not assume operational agents or staff-only Teams are included in every storefront plan.
Consultant is Shopify-only, off by default, and requires scenario configuration. Recommendation placements and data-driven rows depend on your platform and available data; in-checkout and thank-you placements require Shopify Plus. Channel and agent entitlements should be confirmed for your selected plan.
Free Trial and the paid-plan trial are different: Free Trial has its own listed limits; existing paid plans include a 14-day trial.
Annual prices are approximate monthly equivalents. The stated yearly total is the amount billed; confirm the final terms at checkout.
A conversation is a continuous chat session from first message to session end (typically 30 minutes of inactivity).
Yes, you can change plans at any time. Changes take effect at your next billing cycle.
The Free Trial plan is free and has the conversation and product limits shown above. Existing paid plans include a 14-day free trial. Confirm plan-specific feature access during setup.
If you install via the Shopify App Store, billing is handled through Shopify. For direct signup at app.chattergo.com, we accept all major credit cards via Stripe. Annual plans are available at a 17% discount.
Yes, you can cancel your subscription at any time with no penalties.
CHATTERgo supports Magento and can be embedded on other websites. Platform-specific features such as Shopify cart actions, consultant scenarios, and Shopify recommendation blocks require their supported platform and configuration.
Web widget is available on all plans. WhatsApp and AI Translation are listed from Advanced. Other channel access depends on plan and configuration. Microsoft Teams is for staff only and available on request; it is not a shopper channel. Confirm your required channels before choosing a plan. Line remains on the roadmap.
CHATTERgo supports an internal mode for authenticated users. Commerce Operations workflows require connected sources, configured tasks, and permissions. Scope their pricing and access with our team rather than assuming they are included in every storefront plan.
Explore the shopper experience, a commerce workflow, or both. Tell us where you want to start.
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