Guides for your commerce AI.
Set up shopper experiences, connect business information, and configure staff workflows. Published guides for both sides of commerce live here.
Commerce AI
What is CHATTERgo?
CHATTERgo is an agentic AI platform for eCommerce — AI agents that sell and support your shoppers across your storefront and WhatsApp.
Read guideQuick start
Connect your store, install the chat widget, and have your first AI conversation in under an hour.
Read guideStorefront widget overview
The CHATTERgo chat widget is how shoppers talk to your AI agents on your web store — installation, appearance, and languages.
Read guideVoice mode
Let shoppers talk instead of type — the voice orb, hold-to-talk, and configurable styles.
Read guideCustom CSS
Fine-tune the chat widget's styling per organization with the Custom CSS editor and stable cg-* class names.
Read guideAI agents overview
How CHATTERgo agents answer shoppers — catalog knowledge, built-in commerce tools, personalization, and human handover.
Read guideCustom tools
Extend your agents with organization-specific capabilities — custom tools registered for your store.
Read guideKnowledge base
Upload your own documents — manuals, policies, guides — and the agents answer from them, images included.
Read guideInbox and human handover
How AI conversations reach your team — the inbox, claims and transfers, pickup SLAs, and per-conversation KPIs.
Read guideCustomer identity
How CHATTERgo recognizes logged-in shoppers — verified storefront identity on Shopify and configurable identity mapping elsewhere.
Read guideAnalytics overview
Measure what your AI agents and recommendations actually drive — attribution scopes, funnels, agent performance, and recommendation analytics.
Read guideRecommendations overview
Product recommendation strategies — collaborative filtering, popularity, LLM-driven picks, and catalog rules — and how to place them.
Read guideShopify integration
Install the CHATTERgo app on Shopify to sync your catalog and orders and add the chat widget to your theme.
Read guideMagento / Adobe Commerce integration
Sync your Magento catalog and orders, recognize logged-in shoppers, and support B2B quantity-tier pricing.
Read guideOpenCart integration
Sync your OpenCart product catalog so agents answer with current products and prices.
Read guideWhatsApp integration
Connect your WhatsApp Business number so shoppers can chat with your AI agents on WhatsApp.
Read guideWorkspace AI
Workspace AI overview
CHATTERgo Workspace AI points the agent platform at your team's internal work — internal chat, Agent Studio, document-producing task runs, and app integrations.
Read guideAgent Studio
Build and run agents — purpose-built helpers with their own dashboards, tools, repositories, and task runs that produce real documents.
Read guideApps and channels
Connect CHATTERgo Workspace AI to the tools your team already uses — ClickUp, code repositories, and Microsoft Teams.
Read guideRoles and access
Custom roles with a permission matrix, member assignment, per-agent visibility, and an audit log.
Read guide