Expert shopping guidance. Throughout the journey.
Help customers describe their needs, explore relevant products, and move toward a decision—with conversations, proactive consultant guidance, and recommendations working together.
Trusted by commerce teams.
Built around real retail experiences.
01 / Personal Shopper
A better shopping experience.
Not just another chat window.
Connect conversations, timely consultant guidance, and product recommendations into one shopping journey.
Meet Birdy
A helpful presence.
At a relevant moment.
Give shoppers a natural invitation to ask, compare, or take the next step. Birdy brings your consultant experience onto the storefront.
- Contextual guidance while shoppers browse
- A clear route from a prompt to conversation
- Messages and scenarios your team configures
Consultant availability and behaviour depend on platform, scenario rules, and store configuration.
Conversational shopping
Start with a question.
Move toward a decision.
Help shoppers describe what they need, explore relevant products, and compare their options using your catalog and approved knowledge.
- Product guidance grounded in connected information
- Cart actions where the integration supports them
- A route to your team when a person is needed
Personal Shopper
Current example session
Help me explore products for my skincare routine.
Local example only. No account history is loaded.
Powered by CHATTERgoScripted example · no live AI
Real product imagery. Scripted example replies; no live AI service is connected.
On-page recommendations
Product discovery.
Beyond the conversation.
Bring relevant product selections into the storefront itself, then let shoppers ask why a product might suit their needs.
- Product selections where shoppers already browse
- A connection between product cards and chat
- Placements selected for your store and platform
Available recommendation rows depend on the placement, model readiness, and store setup.
Discover products for your routineIllustrative product selections—not a live recommendation ranking.
Clé de PeauNight Cream
ShiseidoEye Cream
VT Pro CicaSpot Patch
Select “Ask about this” to open the product in the example conversation.
Start with the customer experience.
Connect relevant information
Bring together your permitted catalog and approved product knowledge. Availability and cart actions depend on the connected platform.
Configure when to help
Define consultant scenarios, messages, and placement. Keep help contextual and give shoppers a clear way to dismiss or reopen it.
Review the journey
Agree on measurement before launch: product interactions, assisted purchases, handovers, and unresolved questions—not unverified uplift claims.