CHATTERgo Documentation
CHATTERgo Commerce AI puts agents on your storefront to sell and support. CHATTERgo Workspace AI points the same platform at your team's internal work. Guides for both live here.
Commerce AI
What is CHATTERgo?
CHATTERgo is an agentic AI platform for eCommerce — AI agents that sell and support your shoppers across your storefront and WhatsApp.
ReadQuick start
Connect your store, install the chat widget, and have your first AI conversation in under an hour.
ReadStorefront widget overview
The CHATTERgo chat widget is how shoppers talk to your AI agents on your web store — installation, appearance, and languages.
ReadVoice mode
Let shoppers talk instead of type — the voice orb, hold-to-talk, and configurable styles.
ReadCustom CSS
Fine-tune the chat widget's styling per organization with the Custom CSS editor and stable cg-* class names.
ReadAI agents overview
How CHATTERgo agents answer shoppers — catalog knowledge, built-in commerce tools, personalization, and human handover.
ReadCustom tools
Extend your agents with organization-specific capabilities — custom tools registered for your store.
ReadKnowledge base
Upload your own documents — manuals, policies, guides — and the agents answer from them, images included.
ReadInbox and human handover
How AI conversations reach your team — the inbox, claims and transfers, pickup SLAs, and per-conversation KPIs.
ReadCustomer identity
How CHATTERgo recognizes logged-in shoppers — verified storefront identity on Shopify and configurable identity mapping elsewhere.
ReadAnalytics overview
Measure what your AI agents and recommendations actually drive — attribution scopes, funnels, agent performance, and recommendation analytics.
ReadRecommendations overview
Product recommendation strategies — collaborative filtering, popularity, LLM-driven picks, and catalog rules — and how to place them.
ReadShopify integration
Install the CHATTERgo app on Shopify to sync your catalog and orders and add the chat widget to your theme.
ReadMagento / Adobe Commerce integration
Sync your Magento catalog and orders, recognize logged-in shoppers, and support B2B quantity-tier pricing.
ReadOpenCart integration
Sync your OpenCart product catalog so agents answer with current products and prices.
ReadWhatsApp integration
Connect your WhatsApp Business number so shoppers can chat with your AI agents on WhatsApp.
ReadWorkspace AI
Workspace AI overview
CHATTERgo Workspace AI points the agent platform at your team's internal work — internal chat, Agent Studio, document-producing task runs, and app integrations.
ReadAgent Studio
Build and run agents — purpose-built helpers with their own dashboards, tools, repositories, and task runs that produce real documents.
ReadApps and channels
Connect CHATTERgo Workspace AI to the tools your team already uses — ClickUp, code repositories, and Microsoft Teams.
ReadRoles and access
Custom roles with a permission matrix, member assignment, per-agent visibility, and an audit log.
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