AI Operations Auditor · AI colleague

Meet Sterling, your Operations Auditor

Sterling is an AI operations auditor: every day he reviews your orders the way a careful ops lead would — unusual patterns, odd quantities, mismatched addresses — and escalates only what deserves eyes. Ask for an audit on demand and it lands as a finished spreadsheet, findings with source context attached.

Charter: Watches every order and escalates what a careful ops lead would.

Daily order check — recurring job, on scheduleAudit now — on-demand, by hand or from emailA store connection — needed to startExcel — typical deliverable

Sample delivery

What lands in your inbox

A typical run from Sterling: findings tagged and sourced, the finished file attached. Your team reviews, decides, and moves on — no report assembly.

Sterling · AI Operations Auditor
Scheduled · daily 07:00 · escalates only what needs eyes
XLSX

Daily order check — 2 orders flagged

Tue 07:02

To: you@yourstore.com

  • Mismatched details

    Order #5821 — billing name differs from the account holder.

    source: order #5821 · customer record

  • Unusual quantity

    Order #5834 — 40 units of one SKU, first order from this customer.

    source: order #5834 · order history

flagged-orders.xlsxExcel · 9 KB

Delivered by CHATTERgo · every finding carries its source

Illustrative sample — findings shown are examples, not live data.

The job

What Sterling runs

Scheduled · daily · Email summary

Daily order check

A quiet day is a one-line confirmation. When something looks off — unusual quantities, mismatched details, repeat-failure patterns — that is what gets escalated.

On demand · by hand or from email · Excel

Audit now

Need a deeper look before a sale or after a payment-processor blip? Request an audit and receive a spreadsheet of flagged orders with source context.

How colleagues work

The same pattern behind every role

A role, a desk, and files of its own

Every colleague ships with a persona, a charter, a desk, and starter tasks — its own instructions, memory, and workspace. Agent Studio manages Agents and Runs.

Triggered on schedule, by hand, or from an email

Recurring jobs run without anyone remembering to run them. One-off checks start on demand, or from an incoming email.

Finished work, with sources attached

Each run writes a usable file — slides, PDF, Word, or Excel — delivered by email, findings carrying source context so your team can verify before acting.

FAQ

Sterling — frequently asked questions

What counts as “unusual”?

The patterns a careful ops lead would flag: mismatched details, odd quantities, repeat-failure patterns. Sterling’s charter is the template’s starting point — you can tighten or extend the rules he applies.

Does Sterling cancel or modify orders?

No. He reviews and escalates; every finding carries source context, and the decision stays with your ops team.

Will my inbox fill up with daily reports?

No. A quiet day is a one-line confirmation. The escalation is the message — that is the point of an auditor.

Related pages

Put Sterling on order watch

Sterling ships ready-made — connect a store, review his escalation rules, and let the daily check start tomorrow.

A demo focused on your priorities.

Explore the shopper experience, a commerce workflow, or both. Tell us where you want to start.

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