CHATTERgo is an agentic AI platform for eCommerce. It gives your store AI agents that answer shopper questions, recommend products, manage carts, and hand over to your human team when it matters — across your storefront chat and WhatsApp.
What the agents do
Your agents work from your own catalog and store data, so answers stay specific to your products, policies, and prices. Out of the box they can:
- Answer product questions — availability, sizing, materials, compatibility, using your synced catalog.
- Recommend products — suggest relevant items based on what the shopper is browsing, asking about, and has bought before.
- Help with orders — look up order status and answer delivery questions.
- Build carts — add products to the shopper's cart and hand them a ready checkout link.
- Know when to escalate — pass the conversation to your human team with full context when a request needs a person.
Where agents work
- Storefront chat widget — a chat launcher on your web store, on both desktop and mobile.
- WhatsApp — continue conversations with shoppers on the channel they already use.
Which platforms are supported
CHATTERgo integrates with major eCommerce platforms, including Shopify, Magento / Adobe Commerce, and OpenCart. The integration keeps your catalog, orders, and customer context in sync so agents always answer with current information.
Who uses CHATTERgo
- Merchant teams configure agents, review conversations, and step in from the dashboard inbox when a shopper needs a human.
- Shoppers just chat — in their language, at any hour, without waiting for a human to be free.
One platform, two products
CHATTERgo Commerce AI is the shopper-facing side of the platform: agents that sell and support on your storefront and WhatsApp. The same agent platform also powers CHATTERgo Workspace AI — agents for your own team's internal work: internal chat, Agent Studio, task runs that produce real documents, and app integrations like ClickUp and Microsoft Teams. See Workspace AI overview.
Next steps
- Follow the Quick start to connect your store and go live.
- Learn how the storefront widget works.
- Understand how AI agents behave and how to tune them.
- See how conversations reach your team in Inbox and human handover.
- Measure the impact in Analytics overview.